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Terms and Conditions


The purchase of any travel services offered by Planet Travel constitutes a contractual arrangement between you and Planet Travel and represents your acceptance of Planet Travel 's Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking.

Deposit and Final Payment We accept cash, checks, money orders, Visa, MasterCard, Discover/Novus, and American Express. Your payment is not deemed made until it is received by Planet Travel . Unless otherwise noted below, the following applies to all vacations: Final payment is due 90 days prior to commencement of services. If we do not receive final payment by this date, we reserve the right to cancel the reservation. In the case of billing errors, we reserve the right to re-invoice with correct pricing. Payment in full is required at time of booking for reservations made less than 90 days before departure.

Cancellations and Cancellation Fees for Planet Travel Holdings Inc., Packaged Products.  Other supplier terms may apply.

If cancellation is received by Planet Travel before the final payment date, your non-refundable deposit portion and Travel Insurance Protection premiums will be retained in addition to any air cancellation fees or penalties..)

General cancellation fees:

   * 45-22 days prior to commencement of services: 80% of total price plus Travel Insurance Protection premiums

   * 21-8 days prior to commencement of services: 90% of total price plus Travel Insurance Protection premiums

   * 7- departure day prior to commencement of services: 100% of total price plus Travel Insurance Protection premiums


If flight changes, including flight cancellations, are requested revision fees or airline cancellation fees will apply. If an air-inclusive vacation is canceled after air tickets have been issued, refunds will be processed after air tickets are returned to Planet Travel .

Planet Travel reserves the right to cancel or re-schedule any vacation departure. If cancellation is made prior to departure, the only responsibility of Planet Travel will be to refund to the passenger the amount we have received for the reservation. We will try to re-book the same vacation with a different departure date, or a similar vacation. Where Planet Travel has confirmed flights, we will try to confirm air seats for the selected new dates, subject to availability. Planet Travel cannot assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Planet Travel . Planet Travel reserves the right to substitute any vacation air, lodging, and transfers to similar or greater value without notice.

Revision Fees

A fee of $50 per transaction will be charged for any alteration or revision made to a reservation. Airline penalties may also apply. A change of traveler name, vacation date, or itinerary within the vacation final payment date will be treated as a cancellation and new reservation; standard cancellation fees apply.


For the benefit of everyone on your vacation, Planet Travel reserves the right to accept or reject any vacation participant and to remove any participant whose conduct is deemed incompatible with the interests of the other participants.

Travelers Who Need Special Assistance

You must report any disability requiring special attention to Planet Travel at the time the reservation is made. Planet Travel will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so, nor is it responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Be aware that outside the U.S. the Americans with Disabilities Act is not applicable and facilities for disabled individuals are limited. Most transportation services, including the touring motorcoach, are not equipped with wheelchair ramps. We regret that we cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motorcoaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travelers who need such assistance, and must assume total responsibility for their well being. Motorized scooters are unsuitable for vacations offered..


Smoking is not allowed on transportation that is exclusively provided by Planet Travel.

Price Guarantee

All vacation prices are based on rates (including foreign exchange rates) known at the time of quote and expected to be in effect at the time of departure. Prices are subject to increase without notice if such rates change prior to departure. The current price will be confirmed at the time of reservation. However, once Planet Travel has received your deposit for any vacation departing, that land price is guaranteed, and any subsequent land-cost increases are at our expense, not including surcharges and any government tax increases. Airfares included as part of air-inclusive vacation prices are guaranteed when we receive full payment. Vacation prices are per person, based on double occupancy.

Visas & Passports

For vacations requiring visas for U.S. citizens, detailed visa information will be mailed or faxed. You are responsible for obtaining and payment for all visas and entry documents prior to travel, and for meeting all health and other requirements and any documents required by laws, regulations, orders, and/or requirements of the countries to be visited. Non-U.S. citizens must consult with appropriate consulates to determine if any visas are needed and are responsible for obtaining all visas and entry documents independently. All passengers traveling internationally are required to have a passport. Most countries require that the passport be valid for at least six (6) months beyond the conclusion of your trip. It is recommended you have a minimum of six blank pages in your passport when traveling as many countries require blank pages. Multiple-entry visas are required for some vacations. You will need to check with your consulate to verify all requirements.


The accommodations listed on any trip are intended to be used on all departures; however, if a change becomes necessary for any reason, the accommodations substituted will be equivalent in standard to those shown. Every effort is made to reserve only twin-bedded rooms. It may occasionally happen that an accommodation provides some double-bedded rooms instead. These rooms will be allocated to couples.

Please note that accommodation check-in times vary worldwide.

Private Bath & Single Rooms

In exceptional cases where private bath or single rooms as reserved by us are not available, refunds will be made by the hotelr. Claims made in this respect cannot be accepted after the vacation is completed.

Baggage Allowance

Size and weight limitations for carry-on and checked baggage vary from airline to airline and even according to destination, and are becoming more restrictive. Planet Travel is not responsible for additional fees imposed by air carriers regarding baggage. Regulations within most airports require that travelers handle their own luggage through customs. No responsibility is accepted for loss of or damage to baggage or any of the traveler's belongings. Baggage insurance is recommended. Carry-on bags, should not exceed the dimensions of 12"x11"x6". For safety reasons, wheeled carry-on bags are not suitable as hand luggage on motorcoaches and mini-buses.

Travel Documents

Travel documents, including any paper air tickets or e-ticket itineraries, are sent by regular ground delivery approximately two to three weeks prior to departure, provided full payment has been received. If available, a service charge per reservation is added for documents requested in advance and/or for two-day delivery in the continental U.S. Please indicate at the time of reservation whether you prefer regular ground delivery or two-day delivery. (Two-day delivery with related charges is required for reservations made within 45 days of commencement of services and for delivery outside the continental United States.)

Not Included in the Vacation Price

Passports; visas and vaccinations; tips to Tour Director, driver, and Local Guides; gratuities on trains; laundry; telephone; mini bar; alcohol, beverages, and food not on the regular table d'hôte menu or all inclusive resort or cruise ship (these extra items will be billed to you before leaving the hotel, ); optional excursions; porterage at airports; travel protection; excess baggage fees; and all other items of a personal nature.


Please note that any request for refunds is subject to these Terms & Conditions.

Service Inquiries After the Vacation

If after returning from your vacation, you wish to inquire about any services provided, please ensure that all correspondence relating to those services is received by Planet Travel , (see address under "Responsibility"), within 60 days of the vacation completion date. This will enable Planet Travel to make a timely investigation.


During local or national holidays, certain facilities such as museums and restaurants, sightseeing tours, and shopping may be limited or not available. Alternatives will be offered whenever possible.


Please be aware that during your participation in vacations operated by Planet Travel, certain risks and dangers may arise beyond our control including, but not limited to, the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft or other means of transportation; the forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. Planet Travel will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. It is understood that Planet Travel will use its best efforts to ensure that adequate measures are taken.

Itinerary Changes-Cruises, Tours, and Packages.

Planet Travel reserves the right to cancel, advance, or postpone any scheduled date and may, but is not obligated to, substitute another itinerary and shall not be liable for any loss whatsoever to tour/cruise/vacation participants by reason of any such cancellation, advancement, or postponement. In the event of cancellation by Planet Travel only, tour participants' only right of recourse shall be to a refund of monies paid to Planet Travel in connection with such tour. In the event of charters of the vessels, strikes, lockouts, riots, or stoppage of labor for whatever cause or for any other reason whatsoever, Planet Travel may at any time cancel, advance, or postpone any scheduled tour, package, or cruise, and may, but is not obliged to, substitute another tour and shall not be liable for any loss whatsoever to tour/cruise/vacation participants by reason of any such cancellation, advancement, or postponement.

Photographs or Pictures:

Photographs or pictures appearing in any brochure or website should be used solely as an indication of facilities and attractions. Actual facilities and attractions may vary according to availability.


Planet Travel Group Inc. located at 2060 W Monroe, Springfield Illinois 62704, is an independent company ("the Company") licensed to market travel products under the Planet Travel brand name, and arrange for the vacation services offered on its Web site and brochures, including transportation, sightseeing, and accommodations through independent contracts.

The carriers, accommodations, and other suppliers providing services are independent contractors and are not agents, employees, or servants of, or joint venturers with, the Company or its affiliates. All certificates and other travel documents for services issued by the Company are subject to the terms and conditions specified by the supplier, and to the laws of the countries in which the services are supplied.

If, after departure, the services included in the vacation cannot be supplied, or there are changes in an itinerary for reasons beyond the control of the Company, the Company will arrange for the provision of comparable services. Any resulting additional expense will be payable by travelers, and any resulting saving will be refunded by the Company to vacation participants.

The Company reserves the right to accept or reject any person as a vacation participant; to expel any participant from the vacation; to make changes in the itinerary whenever the Company deems it necessary for the comfort, convenience, or safety of the participants; and to cancel a vacation at any time.

The vacation participant agrees that neither the Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier providing services or any insurer or insurance administrator under the Travel Protection Plan, or of any other person.

Any dispute between the vacation participant and the Company directly or indirectly relating to the Terms & Conditions shall be first submitted to mediation at Springfield, Illinois, before a mediator mutually agreed to by the parties. If mediation is not successful, the dispute must be resolved by binding arbitration under Illinois law. The prevailing party shall be entitled to an award of costs and reasonable attorney's fees. Any action to enforce the arbitrator's decision shall be brought in the state or federal courts in the State of Illinois.

Arbitration against the Company must be commenced within one year following the date of tour completion. Neither the Company nor any affiliate shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive damages.

No person, other than an authorized representative of the Company by a document in writing, is authorized to vary, add, or waive any term or condition on this brochure, including any term or condition set forth in the preceding provisions.